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A2FM28/61W-VAB100D Industrial mining A2FM125 excavator hydraulic motor imported from Germany by Rexroth

FAQ:

Bosch Rexroth A2FM Axial Piston Fixed Displacement Motor: Application, Service, and FAQ

1. Product Overview

The Bosch Rexroth A2FM series is an axial piston fixed displacement motor designed with an inclined-axis configuration for hydrostatic drives in open and closed circuits. It excels in both mobile machinery (e.g., construction equipment) and industrial applications (e.g., conveyor systems), offering high power density, compact size, and exceptional startup performance. Its robust design includes one-piece conical pistons with sealing rings, ensuring reliability under pressures up to 400 bar (peak 450 bar) .

2. Warranty Policy

• Q: What is the standard warranty period?

The standard warranty for the A2FM motor is 12 months (1 year) from the date of shipment .

• Q: What does the warranty cover?

The warranty covers repair or replacement of components that have manufacturing or material defects under normal use. This typically includes free repair services and replacement parts .

• Q: What is not covered by the warranty?

Warranty does not cover damage resulting from misuse, improper installation, operation outside specified parameters, improper hydraulic fluids, or unauthorized modifications . Normal wear and tear is also not covered.

• Q: What about warranty for repaired products?

Repaired or replaced parts are generally covered for the remainder of the original product's warranty period. Specific terms for the repaired section should be confirmed with the service provider .

3. After-Sales Service & Support

• Q: What after-sales services are provided?

Services include technical support, troubleshooting, repair services, and the supply of spare parts. Some suppliers also offer installation guidance and regular maintenance checks .

• Q: How can I request technical support or report a fault?

You can contact support through multiple channels: phone hotline, email, or online customer service. Provide a detailed description of the issue, including symptoms and operating conditions, for a faster response .

• Q: What is the typical response time for service requests?

For warranty claims, initial contact is often within 24 hours. Arrangements for on-site service or repair are typically made based on the issue's urgency and location, often within 2-5 working days .

• Q: Is global service available?

Yes, many suppliers and manufacturers have a global distribution network, providing services and parts to over 30 countries, including technical support and logistics .

• Q: What about services after the warranty period?

After the warranty period, paid repair services are available. You will receive a detailed quotation for any repairs or part replacements. Technical advice and support often remain available .

4. Usage Notes & Maintenance

• Q: What hydraulic fluids are recommended?

Use hydraulic fluids with a viscosity typically between 16–36 mm²/s. Avoid using HFA fluids. For HFB, HFC, HFD, or biodegradable oils, consult the technical datasheets for compatibility .

• Q: Are there special instructions for installation?

Ensure the motor case is always filled with fluid. It can be installed in various orientations, but for vertical mounting, specific guidelines should be followed to ensure proper lubrication. Always refer to the official installation manual .

• Q: What routine maintenance is required?

Perform regular checks for leaks, unusual noises, and performance changes. Keep the exterior clean and ensure connections are tight. Follow a periodic maintenance schedule for optimal performance .

• Q: What are common operational precautions?

◦ Avoid operating in extreme temperatures or contaminated environments.

◦ Ensure the system has adequate filtration.

◦ Do not operate the motor without a proper antenna attached if it's part of a radio-controlled system, and maintain safe distances during transmission .

◦ Always use the specified components to avoid damage and ensure safety compliance .

Quanzhou Yisenneng Hydraulic Electromechanical Equipment Co., Ltd. has been established for many years and has now developed into an international trading company supplying various hydraulic machinery parts, oil pumps and valves. We are one of the few Chinese companies with multiple products and channels. Main focus: quality assurance! The price is the lowest in the industry! Quality management procedures are implemented in accordance with international standards and are implemented throughout the production process. In terms of channels, we have gathered the most complete variety of products in the world; in terms of quality, all products meet international standards; the lowest price in the industry is the highest; the fastest delivery on credit, and a complete after-sales system; remember Good service is the key to cooperation with customers. We strive to achieve high quality standards, provide competitive prices, and ensure timely delivery. In this way, our products have been recognized by the market and satisfied by customers in the past years. Our goal is to meet the needs of our global customers. Here you can enjoy a one-stop shopping experience, the customer is God, you want all of us, I wish you a happy shopping trip.