A2FO16/61R-VSC56
A2FO16/61R-VSC56-E
A2FO16/61L-PAB06-E
A2FO16/61L-NSC56-E
A2FO16/61R-NBC56 Construction Machinery A2FO Hydraulic Motor, German Rexroth Original Hydraulic Piston Pump

FAQ:

Frequently Asked Questions (FAQ): OEM/ODM, After-Sales, and 1-Year Warranty for Rexroth A2FO Series Pumps in Engineering Machinery

This FAQ provides essential information about Original Equipment Manufacturing (OEM), Original Design Manufacturing (ODM), after-sales service, and the warranty policy for the Rexroth A2FO Series axial piston pumps, which are widely used in engineering machinery .

1. About the Rexroth A2FO Series Pumps

• Q: What are the key features of the Rexroth A2FO Series axial piston pumps?

◦ A: The A2FO series comprises fixed displacement axial piston pumps known for their high power density, compact design, and long service life. They are designed for open-circuit hydrostatic transmissions and are suitable for mobile and industrial applications. Key features include a robust 40° bent-axis design, high overall efficiency, and the ability to operate at high pressures (e.g., rated pressure up to 35-40 MPa, peak pressure up to 40-45 MPa depending on model) .

• Q: In which applications are these pumps commonly used?

◦ A: These pumps are extensively used in various engineering machinery and industrial equipment, including excavators, loaders, road rollers, mining machinery, metallurgical equipment, and machine tools .

2. OEM (Original Equipment Manufacturing) & ODM (Original Design Manufacturing) Services

• Q: Do you offer OEM or ODM services for the A2FO series pumps?

◦ A: Yes, we provide comprehensive OEM and ODM services. This includes manufacturing pumps according to your specifications and applying your brand identifiers (brand name, logo, packaging design) to the products .

• Q: What are the brand use guidelines for OEM products?

◦ A: The client's trademarks, including packaging designs and logos, remain the client's sole property. We are only authorized to use them for manufacturing the agreed-upon products. After the cooperation agreement ends or is terminated, we immediately cease using any of the client's identifiers and are not permitted to produce or sell products bearing the client's brand .

• Q: Who is responsible for product quality in an OEM/ODM arrangement?

◦ A: As the manufacturer, we guarantee that the products supplied meet agreed-upon standards, which can include national standards or the client's specific technical specifications outlined in a quality assurance agreement. We assume full responsibility for the product's quality .

3. Warranty and After-Sales Service

• Q: What is the warranty period for these pumps?

◦ A: We provide a standard warranty period of one year from the date of shipment for our products .

• Q: What does the after-sales service include?

◦ A: Our after-sales support includes:

▪ Technical Support: Online support and video technical assistance are available .

▪ Spare Parts: We supply spare parts to ensure smooth maintenance services. The specific terms for spare parts supply will be detailed in the agreement .

▪ Troubleshooting: We assist in diagnosing and resolving operational issues, such as pressure failure or insufficient flow, providing guidance based on product specifications .

• Q: What is typically excluded from the warranty?

◦ A: The warranty does not cover damages resulting from improper use, normal wear and tear, incorrect installation or maintenance not following specifications (e.g., incorrect hydraulic oil viscosity or cleanliness), or unauthorized modifications . Product damage due to improper use incurs costs borne by the user .

4. Pricing, Logistics, and Support

• Q: How is the price determined for OEM orders?

◦ A: Prices are confirmed based on the order specifications and quantity. Any price changes require mutual written agreement. We are committed to improving production efficiency to optimize costs .

• Q: What are the delivery and payment terms?

◦ A: Specific delivery locations, methods, and costs, as well as payment terms (e.g., monthly settlement), are negotiable and will be specified in the purchase order or contract .

• Q: What documentation is provided with the products?

◦ A: We can provide necessary documentation such as mechanical test reports and quality assurance certificates. For OEM products, relevant product certifications or test reports available to us can be shared with the client .

For further inquiries or specific requirements, please get in touch with us directly.

Quanzhou Yisenneng Hydraulic Electromechanical Equipment Co., Ltd. has been established for many years and has now developed into an international trading company supplying various hydraulic machinery parts, oil pumps and valves. We are one of the few Chinese companies with multiple products and channels. Main focus: quality assurance! The price is the lowest in the industry! Quality management procedures are implemented in accordance with international standards and are implemented throughout the production process. In terms of channels, we have gathered the most complete variety of products in the world; in terms of quality, all products meet international standards; the lowest price in the industry is the highest; the fastest delivery on credit, and a complete after-sales system; remember Good service is the key to cooperation with customers. We strive to achieve high quality standards, provide competitive prices, and ensure timely delivery. In this way, our products have been recognized by the market and satisfied by customers in the past years. Our goal is to meet the needs of our global customers. Here you can enjoy a one-stop shopping experience, the customer is God, you want all of us, I wish you a happy shopping trip.